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Now Hiring - Saturday Library Peer Technology Mentor - Work Study Position

calendar icon September 3, 2019
photo of a library peer technology mentor at 3D printer

 

Number of Positions: 1

 

Location: Progress Campus

 

Duration: September 7 to December 15, 2019 - Saturdays only (6 hours)

 

Department: Centennial College Libraries & Learning Centres

 

Qualifications: Registered in college networking or computer-related program and qualifies for Work Study.

Regretfully, International, Second Career and WSIB students are ineligible for this opportunity at this time.

 

Salary: $14.21 per hour.

 

Job Description:

 

• Works with Library team to provide a supportive environment for students using Library technology

• Provides courteous and professional user support and customer service to student users of the Library's computers, makerspace, printers and photocopiers, including:

                    • Assistance with operation of computers and printers to resolve printing and software issues

                    • Assistance with software, e.g. MS Office

                    • Assistance with operation of student photocopiers, including clearing paper and coin jams,

                       replacing paper and toner and troubleshooting students' problems

                    • Assistance with operation of adaptive technology workstation and media rooms

• Referral of complex problems to IT Helpdesk or 4 Office or ITC

• Circulates equipment to students

• Ensures that computers are ready for use, paper is stocked, chairs are pushed in monitors and keyboards are clean, etc.

• Monitors student use of computers

• Answers students' directional questions

• Refers information/Library questions to Library staff

 

Knowledge, Skills and Abilities

 

• Knowledge of computer systems and software applications, e.g. MS Office

• Excellent English oral and written communication skills

• Excellent customer service skills

• Ability to work independently

• Ability to plan, organize and prioritize work, based on student demand

• Excellent problem-solving skills; ability to develop creative solutions

• Ability to multi-task and handle shifting demands and priorities and exercise patience and professionalism at all times

• Punctual and reliable

 

How to Apply: Send résumé to Agnes Rosali at arosali@centennialcollege.ca. Please indicate your student number on your résumé.

 

NOTE: Only successful candidates will be contacted for an interview.