3D Printing Policy

This document explains the terms and conditions for using the 3D printing service at the Library. Before your items will be printed, you must agree to these terms and conditions, and agree not to hold Centennial Libraries responsible for any consequences arising from your misuse of the service.

These terms and conditions may be changed at a later date. Revisions to this policy will be noted on the library website.

Requirements

In order to use the 3D printing service, users must:

• ​Be a student, faculty member, or employee of Centennial College.
• Have a library account in good standing — less than $10.00 outstanding.

Priority

Submissions will generally be printed on a first-come, first-served basis in the order they are approved. However, academic related submissions will have greater priority.

Modifications

Users are responsible for making any modifications to submitted designs — if users need to change their design, they must cancel their pending request by email, make any changes themselves, and resubmit. Modifications cannot be made once an item has been printed Examples of design modifications include:

• Adding or removing elements from the design.
• Increasing or decreasing the item size.

Guarantees

Staff will attempt to ensure submissions are printed successfully. However, Centennial Libraries does not guarantee:

• Successful printing of submitted designs.
• Printing and pickup dates for approved submissions.

Free prints: If a printing error has occurred that is a result of our production mistake, a reprint will be offered at no cost on free 3D printed model(s). Reprints must use the same file as was used in the original order, you are not entitled to submit any new file for the reprint. The Makerspace Leads and Librarian will decide if a full or partial reprint will be granted. Any error caused/created by your design is not entitled to a reprint.

Paid prints: If a printing error has occurred that is a result of our production mistake, a refund or reprint will be offered at no cost for a paid printed model(s). Reprints must use the same file as was used in the original order, you are not entitled to submit any new file for the reprint. The Makerspace Leads and Librarian will decide if a full or partial reprint will be granted. Any error caused/created by your design is not entitled to a reprint or a refund.

Limitations

The following limitations apply to all submitted jobs — exceptions may be made on a case-by-case basis.

• Submitted jobs have a maximum size of 8” long x 8” wide x 6” high.
• Users are limited to one submission per week.
• A free print job request must not exceed 12 hours, and must not use more than 100 grams of materials.
• No duration restrictions for paid prints.

Inappropriate Submissions

Centennial Libraries reserves the right to refuse to print designs, but the following items will not be printed for any reason:

• Weapons or other objects that pose a threat to the well-being of others.
• Sexually explicit materials.
• Discriminatory or offensive materials.

Permissions

Users must accept all responsibility for ensuring that their submission does not violate any of the following regulations:

• Canadian intellectual property legislation, including copyright, trademark, and patent laws — you must have permission to use submitted designs that are not your own.
• Centennial College policies, including but not limited to the Student Code of Conduct, the Acceptable Information Technology Use Policy, and the Intellectual Property Policy.
• Other municipal, provincial, or federal laws.

Fees 

Each member of the Centennial community has an allowance of 100 grams of free 3D printing per semester. Members can use their free allowance for one or more print request, just as long as the total weight of all requests does not exceed 100 grams. If the free 3D print request(s) exceeds 100 grams, then, users are responsible for paying $0.10 cents per gram for every gram or part of a gram outside the 100 grams allowance.

A request is an online submission for a 3D print job and may include one or more files or objects. Members submitting a request must be aware that a 3D print request that is longer than 12 hours may be denied if it impacts on fair use, waiting times and printing demands. Users must agree to the cost in order for printing to begin.

Fees are subject to HST which includes model and support materials.  The cost will be charged to your library account. You can pay by cash, myCard, credit or debit when you pick up your print job.

Pickup

Staff will contact users via email when items are ready, and charge library accounts when they arrive for pickup. Users must pay using cash, debit or credit payment methods at the library desk for items before release.

If users have not picked up items for 7 days after email confirmation is sent, their library accounts will be charged for the item — this may result in users losing borrowing privileges until they pay the outstanding balance.
If users have not picked up items for 21 days after email confirmation is sent, items become the property of Centennial Libraries and users remain responsible for paying for items.