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We're here to help!  You can count on all Library and Learning Centre staff to be there for you. We are monitoring all our services throughout the day and are ready to answer your questions. Click on your method of contact or scroll down.


Send your feedback and questions by email to 
or ask the library using our online form.

We check this email address daily.

January 11 - April 17

  •  Monday to Thursday: 8am - 10pm
  •  Friday:  8am - 7pm
  • Saturday & Sunday: 11am -2pm                                                                  

Our goal is to reply to you as quickly as possible although more complicated queries may take up to two days.  Either way, we will be in touch!

AskON Chat 

Get help with term papers, assignments and other academic projects. Library staff are available to help you:

  • formulate research questions
  • find and select resources on your topic
  • evaluate information sources

Click the "Click to chat" icon at bottom right, or text us at 647-694-3455 for live research help. 
(If the pop-up at the bottom right says "Contact us", it will simply redirect to this page.)

Note:  This service is staffed by different college libraries in Ontario, however to connect directly with Centennial Library staff, we are available on askON chat:

January 4 - January 9  - Centennial Libraries

• Monday - Friday:  9am – 7pm

• Saturday & Sunday:  11am - 2pm

January 11 - April 16 - Centennial Libraries

• Monday - Thursday: 8am - 10pm

• Friday: 8am - 7pm

• Saturday & Sunday: 11am - 2pm

Assistance from other college library staff is available during general askON hours:

January 4 - January 10

• Monday - Friday: 9am - 7pm

• Saturday & Sunday: 11am - 2pm

January 11 - April 16

• Monday - Friday:  6am - 12am (midnight)

• Saturday & Sunday:  11am - 5pm

Tech Support @ The Library

Looking for help with software or applications like eCentennial, myCentennial, Microsoft Office and videoconferencing software? Explore our Tech Support Library guide to help you through the process.

Research Support Appointment

Book an appointment with a librarian to support your research or citation questions.

Contact Your Subject Librarian

Gail Alexander - School of Advancement, School of Community and Health Studies (Morningside Campus)

Joanna Blair - School of Advancement, School of Engineering Technology and Applied Science (Morningside and Progress Campuses)

Jennifer Easter - School of Advancement, School of Transportation, School of Engineering Technology and Applied Science, School of Community and Health Studies, School of Communications, Media Arts and Design (Ashtonbee, Downsview, and Story Arts Centre Campuses)

Richard Sims  - School of Advancement, School of Community and Health Studies, School of Hospitality, Tourism and Culinary Arts, The Business School (Progress Campus)

Shelby Stinnissen - Copyright & eReserves Librarian


Call the Library or Learning Centre desk at your campus for assistance. While staff will not be on campus, we are still able to answer your call when you need us. Or, feel free to leave a message and we will call you back shortly.

 Library: 416-289-5000, ext. 5400

• Monday to Friday: 8am to 4pm


 Learning Centre: 416-289-5000, ext. 5430

• Monday to Thursday: 9am to 5pm

• Friday:  8:30am to 4pm


Keep up to date on the latest Library news and follow us @CentennialLib