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Wednesday, Sept 30 is Orange Shirt Day. We encourage everyone to wear orange in remembrance of Indian Residential School survivors.

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The Libraries and Learning Centres are here to support you virtually. Learn about online library services and resources available to you:

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Find answers to frequently asked questions about Library and Learning Centre services, spaces and resources.

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    NEW Grab & Go Service

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    Borrow books from our print collection with our Grab & Go service. For the Fall semester, books will be available for scheduled pick-ups from September 21 to December 11.

    To use the service, search our online catalogue and place books you would like to borrow on hold. Once your hold is ready, you will receive an email to confirm a pick-up date and time. Please DO NOT book a pick-up appointment until you have received your confirmation email. Your requested item(s) may still be on loan to another user or not yet available at your selected pick-up location.

    For everyone's safety, pick-ups are only available by appointment.

    To return currently borrowed items, use our online booking system to select your date and time. All returned items are quarantined for 96 hours before we remove them from your account. 

    When you arrive for your appointment to pick-up or return items, you will need your myCard. To enter the building, you must wear a mask and have completed the one-time Mandatory Training Course for Campus Re-entry on eCentennial and the COVID-19 Pre-Screening Assessment on the Campus Safety app

    If you need help finding the right books, require accommodation, are an alumnus or alumna, or have any other questions about the Grab & Go service, contact the Library.

    Appointments will be available on the following schedule:

    Campus Service Days Times
    Progress Mondays, Wednesdays, and Fridays

    11:00 a.m. - 4:00 p.m. (Monday, Wednesday)

    10:00 a.m. - 3:00 p.m. (Friday)

    Morningside  Mondays, Wednesdays, and Fridays

    11:00 a.m. - 4:00 p.m. (Monday, Wednesday)

    10:00 a.m. - 3:00 p.m. (Friday)

    Ashtonbee Mondays, Wednesdays, and Fridays

    11:00 a.m. - 4:00 p.m. (Monday, Wednesday)

    10:00 a.m. - 3:00 p.m. (Friday)

    Story Arts Centre Mondays  11:00 a.m. - 4:00 p.m.
    Downsview Mondays 11:00 a.m. - 4:00 p.m.
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    How do I get Library help during COVID-19/Learning at a Distance?

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    While the College remains closed during the COVID-19 pandemic, the Libraries and Learning Centres continue to support students, staff, and faculty virtually. To learn which online services and resources are available to you, start here.

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    Who is my subject librarian?

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    Gail Alexander - School of Advancement, School of Community and Health Studies (Morningside Campus)

    Joanna Blair - School of Advancement, School of Engineering Technology and Applied Science (Morningside and Progress Campuses)

    Jennifer Easter - School of Transportation, School of Engineering Technology and Applied Science, School of Community and Health Studies, School of Communications, Media Arts and Design (Ashtonbee, Downsview, and Story Arts Centre Campuses)

    Richard Sims  - School of Advancement, School of Community and Health Studies, School of Hospitality, Tourism and Culinary Arts, The Business School (Progress Campus)

    For more help, contact the Libraries.

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    Login to my Library Account

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    Login to your Library account online with your myCentennial ID and password.  Click "Display User Information" to see checkouts, holds, overdues, bills, and to renew books.  

    New employees: Please visit your campus Library or contact us to activate your Library account.

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    Renew my books

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    You can renew items online borrowed through our Grab & Go service if they have not been requested by another user. Login to your library account with your myCentennial ID and password. Click “Checkouts,” select the item(s) you would like to renew and click “Renew Selected Items.” 

    If you are renewing and belong to one of these groups(alumnus, community member, or retired faculty/staff) or require general assistance, email us at library@centennialcollege.ca or speak to staff at 416-289-5000, extension 5400.

    Find it online! 24/7 access to our online Library resources, including ebooks, streaming videos, and research databases.

    Students and employees

    Login to your library account with your myCentennial ID and password to renew items  Click “Checkouts”, select the item(s) you would like to renew and click "Renew Selected Items".

    Other borrowers

    Students, employees, alumni, community members, and retired faculty and staff who have a Library card may renew items by contacting us.   

    Renewal Policy

    One and two-week loan books can be renewed if:  

    • The books have not been requested by anyone else.  
    • Your accrued fines/overdues are less than $10.  

    Laptops, iPads and all other such items are not renewable.  

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    Borrow from another college or university

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    We are happy to announce our new Grab & Go book service. Starting today, you can begin placing holds on books that will be available for scheduled pick-up from September 21 onwards.  Refer to the Grab & Go section on the FAQ page for more information.

    We will continue to fulfill any Interlibrary Loan (ILLO) requests for only digital material to the best of our abilities and as per Copyright Law.

    If you are a full- or part-time student, faculty, or staff member and you would like to borrow an item that is not available at any of the Centennial College libraries, please discuss this request with library staff.

    Please note, we do not submit requests to borrow books that are currently designated course textbooks

    If we do not have similar material that will meet your needs, we will request items from other Ontario colleges and universities for you.

    Fill out the online Interlibrary Loan Request form

    Delivery times

    Books: Delivery may take up to several weeks, depending on the item's availability.

    Journal articles: Delivery is normally around three days, but can be longer, depending on the source. To see if Centennial Libraries has the article you want (either in paper or electronic format), search for the publication in our full text journal list.  

    Costs

    The Libraries covers the cost, but we charge a fee for journal articles that you order but don’t pick up.  
     

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    Library Returns & Fines

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    Items borrowed before the closure

    If you have a Library item from before the closure,  it can now be returned starting Sept 21 by appointment only. Use our online booking system to select a date and time for the nearest campus Library. No late fines or accumulation of outstanding fines were applied for any Library item(s)from before the closure.  Check your myCentennial email (sent September 10, 2020) for detailed return instructions.

    Grab & Go Items (effective September 21, 2020)

    For items borrowed through the Grab & Go service, standard fines and due dates will apply. Refer to your date due slip upon pick-up and book your appointment online to return items and avoid late fees. No drop-ins are allowed.

    NOTE: All items returned through our Grab & Go service are quarantined for 96 hours before we remove them from your account. If you’ve returned your item(s) on time, please disregard any overdue notices that you may receive during the quarantine period. We will waive any fines once we are able to safely check in your item(s).

    To pay for current Library fines or fees, you can make payments over the phone using a credit card. (minimum $5)   

    As a library user, you are responsible for all material borrowed and are subject to overdue fines and any charges for lost or damaged materials.

    If you have unpaid fines of $10 or more, you cannot borrow or renew items.

    If you do not pay your fines or return overdue items, the College may withhold your diploma, grade reports and transcripts. You will also be prevented from registering in new courses.

    Fines and fees are used to purchase more materials for the Libraries. 

    For information about returns, fines and fees, visit our Borrowing Policy page or Ask the Library.

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    Access E-Resources Off Campus

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    Off-campus access to most of the e-resources is available for currently registered full and part-time Centennial College students and College employees.  Login with your myCentennial ID and password.

    Centennial College alumni who are not currently registered in any courses do not have off-campus access to the e-resources.

    Troubleshooting

    Often, clearing your your browser's cache will solve the problem.  For instructions, choose your browser:
    Chrome
    Firefox
    Internet Explorer
    Safari

    If the problem persists, contact your campus library or email libaccess@centennialcollege.ca.

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    Book an appointment with a tutor

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    Students book an apointment with a tutor using our online booking system.

    1. Click on “Book a Tutor”.  
    2. Enter your myCentennial ID and password. If it is your first time booking, you must fill out the registration form. 
    3. From the drop-down menu, choose your campus.
    4.  Choose your course to view tutors for that specific course. 
    5. Click on the time slot you want to book. Available times are highlighted in white. 
    6. Confirm the date and time you've chosen, select the course code, and specify what you want help with. Indicate any equipment requests if required. 
    7. Click on “Save Appointment” to confirm the appointment. 

    You will receive an email confirmation with the appointment details.  
     

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    Request a Tutor

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    If the course you are looking for help with is not listed in the online tutor booking system, fill out the request a tutor form

    Learning Centre staff will attempt to find a tutor, and will contact you if they are successful.