Skip Navigation

Your Libraries and Learning Centres are here to help! Find out which services and resources are available.

Learn more close submenu ico icon
chat loading...

Featured Video

Find answers to frequently asked questions about Library and Learning Centre services, spaces and resources.

  • question_circle icon

    Grab & Go Service

    plus icon

    Borrow from any of our five campuses with our Grab & Go service! 

    Use the Grab & Go service to borrow items from our print and Emerging Technology collections.

    Borrowing in 3 Easy Steps:

    1. Place a hold
      Search for an item you want on the 
      Library website and place a hold.
    2. Book an appointment     
      Once your item is available to pick-up, you will receive a link to our online booking system to confirm a pick-up date & time. 
      Pick-ups will be by scheduled appointment only. 
    3. Pick up your items  
       On the date of your appointment, don’t forget to check the campus entry requirements!  When you arrive, head to the designated Library Grab & Go station on campus.

    Watch this video to see how it works:

    Returning Books

    Books 
    Return books to any campus library book drop. Book drops are open between 7am to 7pm every day of the week and are located near each campus entrance. You do not need to book an appointment to return books. 

    iPads or Emerging Technology 
    To return an iPad or Emerging Technology item, book an appointment online.  Do not leave iPads or emerging technology items in the library book drops.

    Book Drop Locations

    • Progress: Information desk

    • Morningside: 2nd floor entrance

    • Ashtonbee: Bookstore entrance Security desk

    • Story Arts Centre: Main entrance

    • Downsview: Information desk

    Campus Entry Requirements

    • myCard
    • Face mask
    • Complete the one-time mandatory Training Course for Campus Re-entry on eCentennial. 
    • Complete the COVID-19 Pre-Screening Assessment on the Campus Safety app.

    Questions? Contact the Library

    Grab & Go Service Schedule and Locations

    Campus Service Days Times

    Progress

    In front of L1-02

    Mondays &Thursdays

    Fridays

    11:00 a.m. - 4:00 p.m.

    10:00 a.m. - 3:00 p.m

    Morningside 

    2nd Floor Info Desk

    Tuesdays, Wednesdays & Thursdays

    11:00 a.m. - 4:00 p.m.                  

    Ashtonbee

    Bookstore Entrance

    Tuesdays & Wednesdays

    11:00 a.m. - 4:00 p.m.

    Story Arts Centre

    Main Entrance

    Tuesdays 11:00 a.m. - 4:00 p.m.

    Downsview

    Main Entrance

    Wednesdays 11:00 a.m. - 4:00 p.m.
  • question_circle icon

    How do I get Library help during COVID-19/Learning at a Distance?

    plus icon

    While the College remains closed during the COVID-19 pandemic, the Libraries and Learning Centres continue to support students, staff, and faculty virtually. To learn which online services and resources are available to you, start with our online services update.

  • question_circle icon

    Who is my subject librarian?

    plus icon

    Joanna Blair - School of Advancement, School of Community and Health Studies, School of Engineering Technology and Applied Science (Morningside and Progress Campuses)

    Jennifer Easter - School of Transportation, School of Engineering Technology and Applied Science, School of Community and Health Studies, School of Communications, Media Arts and Design (Ashtonbee, Downsview, and Story Arts Centre Campuses)

    Richard Sims  - School of Advancement, School of Community and Health Studies, School of Hospitality, Tourism and Culinary Arts, The Business School (Progress Campus)

    For more help, contact the Libraries.

  • question_circle icon

    Login to my Library Account

    plus icon

    Login to your Library account online with your myCentennial ID and password.  Click "Display User Information" to see checkouts, holds, overdues, bills, and to renew books.  

    New employees: Please visit your campus Library or contact us to activate your Library account.

    If you experience problems logging in, please contact the I.T. Service Desk for help.

  • question_circle icon

    Renew my books

    plus icon

    You can renew items online borrowed through our Grab & Go service if they have not been requested by another user. Login to your library account with your myCentennial ID and password. Click “Checkouts,” select the item(s) you would like to renew and click “Renew Selected Items.” 

    If you are renewing and belong to one of these groups (alumni, community member, or retired faculty/staff) or require general assistance, email us at library@centennialcollege.ca or speak to staff at 416-289-5000, extension 5400.

    Find it online! 24/7 access to our online Library resources, including ebooks, streaming videos, and research databases.

    Students and employees

    Login to your library account with your myCentennial ID and password to renew items  Click “Checkouts”, select the item(s) you would like to renew and click "Renew Selected Items".

    Other borrowers

    Students, employees, alumni, community members, and retired faculty and staff who have a Library card may renew items by contacting us.   

    Renewal Policy

    One and two-week loan books can be renewed if:  

    • The books have not been requested by anyone else.  
    • Your accrued fines/overdues are less than $10.  

    Laptops, iPads and all other such items are not renewable.  

  • question_circle icon

    Place a hold / request a book from another campus

    plus icon

    You may borrow material from any Centennial campus Library or request an item that is currently checked out to another user. Place a hold on the item online through the library catalogue and the material will be delivered to the campus you select. Please allow two business days for delivery for items listed as "on the shelf," or until it is your turn on the hold waiting list for items currently on loan.

    To place a hold and/or request intercampus delivery:

    1. Click on the "Place Hold" link to the left of the record.
    2. Click "Login to My Account" and sign in with your mycentennial ID and password.
    3. Choose a pick up location from the drop-down list and click "Submit Hold"

    You will receive an email notification when your hold is ready for pickup.

    To check the status of your hold, login to My Account, and view the "Holds" section.

    New employees: Please visit your campus Library or contact us to activate your Library account.

  • question_circle icon

    Borrow from another college or university

    plus icon

    We will continue to fulfill any Interlibrary Loan (ILLO) requests for only digital material to the best of our abilities and as per Copyright Law.

    If you are a full- or part-time student, faculty, or staff member and you would like to borrow an item that is not available at any of the Centennial College libraries, please discuss this request with library staff.

    Please note, we do not submit requests to borrow books that are currently designated course textbooks

    If we do not have similar material that will meet your needs, we will request items from other Ontario colleges and universities for you.

    Fill out the online Interlibrary Loan Request form

    Delivery times

    Books: Delivery may take up to several weeks, depending on the item's availability.

    Journal articles: Delivery is normally around three days, but can be longer, depending on the source. To see if Centennial Libraries has the article you want (either in paper or electronic format), search for the publication in our full text journal list.  

    Costs

    The Libraries cover the cost, but we charge a fee for journal articles that you order but don’t pick up.  
     

  • question_circle icon

    Library returns & fines

    plus icon

    Returning Library Items & Fines

    If you would like to return Library items, be safe and observe all health protocols when leaving your home. 

    Books

    Library books can be returned to any of our five campuses between 7am - 7pm, any day of the week.  Book drop boxes are located at the entrance of each campus.

    iPads and Emerging Technology items can be returned by appointment through the Grab & Go pick-up booking system. Please do not place these items in Library drop boxes.

    If you are unable to return items due to the current lockdown, we suggest that you hold onto your Library items.  No late fines will be incurred for any Library item(s) currently in your possession. 


    For current Library fines or fees, you can make payments over the phone using a credit card (minimum $5).

    As a library user, you are responsible for all material borrowed and are subject to overdue fines and any charges for lost or damaged materials.

    If you have unpaid fines of $10 or more, you cannot borrow or renew items.

    If you do not pay your fines or return overdue items, the College may withhold your diploma, grade reports and transcripts. You will also be prevented from registering in new courses.

    Fines and fees are used to purchase more materials for the Libraries. 

    For information about returns, fines and fees, visit our Borrowing Policy page or Ask the Library.

  • question_circle icon

    Access e-resources from off campus

    plus icon

    Off-campus access to most of our e-resources is available for currently registered full and part-time Centennial College students and College employees.  Login with your myCentennial ID and password.

    If you experience problems logging in, please contact the I.T. Service Desk for help.

    Centennial College alumni who are not currently registered in any courses do not have off-campus access to e-resources.

    Troubleshooting

    Often, clearing your your browser's cache will solve the problem.  For instructions, choose your browser:
    Chrome
    Firefox
    Internet Explorer
    Microsoft Edge
    Safari

    If the problem persists, contact your campus library.

  • question_circle icon

    Book an appointment with a tutor

    plus icon

    Students can book an apointment with a tutor using our online booking system.

    To learn how, watch our how-to video or see the instructions below:

    1. Click on “Book a Tutor”.  
    2. Enter your myCentennial ID and password. If it is your first time booking, you must fill out the registration form. 
    3. From the drop-down menu, choose your campus.
    4.  Choose your course to view tutors for that specific course. 
    5. Click on the time slot you want to book. Available times are highlighted in white. 
    6. Confirm the date and time you've chosen, select the course code, and specify what you want help with. Indicate any equipment requests if required. 
    7. Click on “Save Appointment” to confirm the appointment. 

    You will receive an email confirmation with the appointment details.  

    Need help? Contact us at learningcentre@centennialcollege.ca.
     

  • question_circle icon

    Request a Tutor

    plus icon

    If the course you are looking for help with is not listed in the online tutor booking system, please fill out the request a tutor form

    Learning Centre staff will attempt to find a tutor and will contact you if they are successful. 

  • question_circle icon

    Book an appointment with a librarian

    plus icon

    Students can book an appointment with a librarian using our online booking system.

    • Click on "Research Support". 
    • Enter your myCentennial ID and password. If it is your first time booking, you must fill out the registration form. 
    • From the "Limit to" drop-down menu, choose your course or subject/school to be matched with the best librarian.
    • Click on the time slot you want to book. Available times are highlighted in white. 
    • Confirm the date and time you've chosen and specify what you want help with. Indicate any equipment requests if required. 
    • Click on “Save Appointment” to confirm the appointment.  

    You will receive an email confirmation with the appointment details.