How to Access your Appointment

How to Access Your Online Appointment

1. Log in to centennial.tutorocean.com using your myCentennial username and account.
2. You can access your appointment from the website in two different ways:
   1. Click on Dashboard from the menu in the top right-hand corner.
      • Under upcoming sessions, you can view all your future bookings.
      • To start the session, click on the “Open Teams” button beside the appointment details. The link will work only 10 minutes before the start of your scheduled appointment.
   2. Click on Calendar from the top right-hand corner.
      • Click on your session by clicking the arrow beside the desired booking. Again, the link for the session will not work until 10 minutes before your scheduled appointment.

Internet Requirements for Online Tutoring Sessions

• Audio calls only: Around 60–75 kbps upload/download
• One-on-one video calls: Around 1.5–4 Mbps upload/download
• Video calls in group meetings: Around 2.5–4 Mbps upload / 4 Mbps download
• Screen sharing: Around 1.5–4 Mbps upload/download
• Together Mode (for group video): Around 2.5 Mbps upload / 4 Mbps download

How to Find Your Tutor on Campus for In-Person Appointments

If your appointment is in person, you will meet your tutor at the Learning Centre space for your campus:

If there are many tutors in the Learning Centre at your campus, tutors will be identified with a name tag, or you can speak to library staff to help you find your tutor.