Technology Help

Through the library, get technology help from a Peer Technology Mentor. Peer Technology Mentors are knowledgeable co-op students currently taking information technology courses at Centennial.  

Peer Technology mentors can help with: 

• Navigating college platforms (e.g. myCentennial, Luminate) 

• Using basic software (e.g. Microsoft Office, Teams, Zoom) 

• Basic computer operations (e.g. accessing files, navigating applications) 

• Using library computers, photocopiers and printers 

Peer Technology Mentors cannot assist with troubleshooting technical issues on your device or resetting your password. For advanced assistance please contact the IT Service Desk.  

How can I meet with a Peer Technology Mentor? 

• In-Person (Hours and Availability Vary by Semester)

Meet with a Peer Technology Mentor in person by dropping by the library desk at Progress campuses during our Peer Technology Mentor Service Hours. You do not need to book an appointment.  

Service Hours 

• Online 

Complete this form to book a 30-minute appointment with a Peer Technology Mentor online:  

Request an Online Appointment with a Peer Technology Mentor 

After completing the form, a Peer Technology Mentor will reach out to you to confirm an appointment time and send a Zoom link that you can use to connect.  

Peer Technology Mentors will attempt to respond within 24 hours to requests made during the week and by the next weekday for requests made on the weekend.